• shopee for security reasons we cannot process your request

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    In simple terms, what is meant by being banned is that the Shopee operator closes the access of the account owner (you) to access your account in the Shopee system. This is because some automated fuel dispensers may bring the card into a negative balance. If the bank was disabled due to a transfer or random deposits failing, you should have received an email. Garnet Rd., Ortigas Center, Pasig, Metro Manila, Philippines, Shopee Seller Return and Refund Philippines. Account limitations may be imposed on users that have violated Shopees Terms and Conditions or suspected to have engaged in one or more of the following activities: If your account is limited, you may see a pop-up message during login or checkout that informs you about this. Heres an example of how to go about computing this value: 2 days (shipping time) + 8 days (estimated delivery time) + 5 days (buyer confirmation time) = 15 days. If that's the case, you'll want to reach out to customer service. did you'll get your money? The agent said theres no solution and she cannot disclose my violation because of company privacy. And guess what .. Another error : Theres a problem Right now, were not able to transfer the money to your bank. Proof of product pre-ownership (e.g. Shopee's employees on their dispute resolution and shopee live agents are not all doing their job well. Hi may I ask have solved the problem? Shopee reserves the right to reject future account creation requests from you if you have a history of suspicious activities and/or misconduct on the Shopee App. Shopee Malaysia: Back to Basic with Ginee Malaysia, Guides To Start Selling Products On Shopee Malaysia. Sorry, we are not able to process your request. Ginee has features like Ginee Ads, Chat, sales report, product management, stock, order, promotion, and more. Hopefully, any current or prospective customers of Shopee would be forewarned and saved from Shopee's horrible treatment of customers such as 1-strike banning of accounts and nullifying their earned and rebated coins. I still can't believe that they will ban my 4yr old account just like that. "Mr" or change the offending word and the order goes through fine. Here are the circumstances the seller can raise a dispute: If the seller has not received the return parcel from the customer, the seller in Shopee can initiate a disagreement by tapping Shopee Dispute.. They cant even provide you with proof of your violations. I acccept that I did enter wrong amounts in Bank confirmation but I didnt recieve any email of that. Absurd! Shopee Guarantee is a feature that allows Shopee to temporarily retain payment in order to confirm that the transaction is successfully completed before releasing the cash to the seller. If the Buyer has not received the order by the end of the three-day extension period, and/or if the product/s received are incomplete, incorrect, damaged, or faulty, the Buyer should request a Return/Refund before the three-day extension period expires, as described above. If you're given this option, an authorisation request goes to . But if you try it out it says: We're sorry We cannot process your request . It will be best if we will work together since I am seeing a lot of cases like us here. Were they able to manually transfer your ShopeePay balance to your bank account? My bank is Not disabled asd\ far as I know but for days now I can Not add money into my paypal and I will NOT put my atm card online EVER again.so I have no use for Paypal if I can't ..use it. You might not get banned only if you have verified your acc. But you can try these steps by using an emulator to login to your banned Shopee account and delete your account easily. Click on the OK button when the alert shows. Hes also the one behind Pesohacks.com and Ballunlocked.com. you can reach me send me email here alexritram09@gmail.com. Jul-23-2019 07:36 AM Apparently, there is some automated security check run by paypal to whatever account you try to link. For more information on how to extend your Shopee Guarantee, please see the following: Step 1: Select "To Receive" from the "Me" drop-down menu. Each and every order is protected by the Shopee Guarantee, and you will be able to see how long your order is covered by the Shopee Guarantee on your Order Detail Page, as shown in the screenshot below. I also tried to contact their bot customer service and it lead me to filing a form in attempt to lift the ban. Looks like no ones replied in a while. If we don't do that, we find it always gets flagged for security and the order doesn't go through. I got the same situation. Please try again later plz give me any solution thank u, Re: Sorry, we are not able to process your request. Trust it or not, it's up to you. No problem right? Seller claims that the box is empty 2 days after the day he actually received the item. Any solution to this? Wrote them by Message Us yesterday but still no help from support. If the seller has not yet shipped out the item, the customer is permitted to request a one-time 3-day extension of the Shopee Guarantee time period. I have recieved Payoneer card and i also add payoneer as my bank but paypal not allows me to add US Bank! Now, I will be more cautious in transacting on shopee. (e.g., missing inclusions), You received the wrong product(s). As i was in a hurry i had to remove that account and make another Paypal account. After clicking the button, provide the necessary details and documents needed: Describe the situation in detail as a support. See also: How to Process Orders in Shopee? In th final submission of arguments by both sides to the DTI they said my account was linked to others with out saying whose accounts they were. any proposed solutions on the community forums. March 21, 2022. We're going around circles and up until now they don't have a resolution. Continuous upload of products with listing violations, that your Shopee product under review. black arrow express, Shopee - sgfreshidea.sg (Sealant Fix No Drill Super Glue), Shopee - trademark and copyright infringement. https://tools.usps.com/go/ZipLookupAction!input.action, "We cannot process your request, please try again later. Jerico is a business graduate who loves to write about e-wallets, shopping apps and banking apps. Thank you. the user did have a hebburn.onmicrosoft.com tenant address set up for testing sharepoint/ one drive purposes before i started to set up our own domain and running aad connect. How is this legal? The use of this option is normally reserved for situations where an item is shipped to a buyers local address but cannot be delivered during the Shopee Guarantee Period because of public holidays or weekends. Its faster way to helps you profit! Related: Shopee Seller Return and Refund Philippines. Refunds. Yes, a Shopee Seller has the right to refuse a refund from its buyer. How come some of my orders that are for COD arrived even if my account is restricted while the one that i pay through s-pay didn't?. Shopee system cancellations - orders automatically cancelled by the system when the seller fails to meet shipping deadlines, also contributing to your Non-fulfilment Rate. Fortunately, shopee pay wasn't around back then BUT I lost 170 coins I earned over the course of months of joining games and quizzes. I just had the same issue. Cos CS also do not know what happen to your case The first way is uploading the necessary documents using Shopee app. Users who are suspended or banned will not be able to log in for security reasons. I have been logging in Shopee almost daily to collect the 100 coins (which is collectible daily for any account by click on the button of the day in Shopee weekly coin collection chart). but then again even after I paid it suspension wasn't lifted. 50+ orders in one payment and a single one of those orders gets flagged for the reason above then you'll find EVERY order has been closed for security reasons. At the mediation meeting their representative had no knowledge of my case so how was this a meeting in good faith? Worst, I received an email from Shopee suspending my account. Buyers Favorite Part of the Shopee Guarantee: All monies received for each transaction are held in escrow by Shopee and will only be released to the seller after the order has been fully processed and fulfilled. Shopee can suspend or ban users permanently if they have been proven to violate Shopees terms and policies. Usually when a bank account is disabled, it would mean either that the random deposit process failed, a bank transfer failed, or you attempted to add a Payoneer card as a bank account. How will I pay for my outstanding balance in Spay? as there account is blocked for 1-2 products and want to gain more number of user details and forcing users to create multiple unwanted user account and show the sellers they are having these many more customers registered . Account deletion requests are subject to approval. this is terrific idea well done.. these things are observed by all the users . We reserve the right to cancel their order if they do not comply with this requirement. In this article, we will help you find out if you can still recover a banned Shopee account, and if so, the essential steps you must take. I have the same problems yesterday works i call my bank for the 4 codes when i put the codes another error now i dont see my card details when i put the card details i gave this error can someone help me pls ? Make sure that you send the item(s) back within 5 days. Samd I have account since 2017 and now my acccount sayslimiyed access support really doesnt know what they are doing even you asked for higher management they just keep repeating the words withous understandning the situation shopee is great and cheap products but they are loosing customer for unreasnable situation. I created a blog for it (and will add more posts hopefully weekly should at least one person read it) which says basically the same as the above but in more detail here if anyone's interested: http://moneygroundup.com/2018/11/20/are-aliexpress-racist-mandatory-clickbait-first-post/. I still have some coins left on my account and I don't know how I could get it back. If youve received an alert to say that a transaction has been declined for security reasons, this can be because the PIN has been entered wrong or is blocked but it is often due to Ospers age-inappropriate transaction blocking. After using shopee for 5yrs, 5 star rating customer and all, they just banned me without any explanation. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Take note that in order to raise a request of Return/Refund, the date must have passed the Estimated Delivery Date or once the order has been delivered. Today, I login the Shopee app on my physical Android x86 device (a laptop with a legitimate commercial Android operating system with official Google Play Store and Google account) after installing and running it for the first time there. How long will it take for Shopee to refund? But you can try these steps by using an emulator to login to your banned Shopee account and delete your account easily. Please try again later Hi, I would like to add an U.S. bank account to withdraw money. If you wish to return your order at Shopee, you have to execute the return or refund in Shopee for up to 5 working days after you have received your item.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'digiwalletsph_com-leader-2','ezslot_7',125,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-2-0'); if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-large-mobile-banner-2','ezslot_6',116,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-2-0');The reimbursement will be disclosed on your account in ShopeePay. & snap!, without any warnings and recourse, effectively a 1-strike ban. Then click on the Proceed button. I have spent days emailing them and today, they finally wrote back to say that my account will never be reinstated because of a violation that I have no freaking idea what's about. Step 3: Scroll down to the bottom of the Order Details page . If the system rejects it, there is no way for them to override it. By the way. Sorry, we are not able to process your request. Their customer service sucks! Leave the Archive, 1sy paypal paypal accept my bank bank account and then after few days they remove my account and i want to add my bank account so i can recive that errorSorry, we are not able to process your request. Account restrictions indicate that you are doing things that violate Shopee policies. Of course you can! Shopee is refusing to do even this and is retaining all my personal information ! If the amount is still not reflected after 24 hours, kindly contact our Customer Service for further assistance. Full description of the business model (e.g. However, we've found it doesn't end there, when placing orders with a name which has a Spanish or Arabic ring to it, AliExpress can close the order for security reasons. It sounds like our internal security system is blocking you from linking a bank. What will happen to my transfer will it arrive to my bank account? Be able to process your request cos CS also do not comply with this requirement said theres no solution she. Help from support it take for Shopee to refund to write about e-wallets shopping... Banned only if you have verified your acc could get it back in detail as a support after! All doing their job well Chat, sales report, product management, stock, order promotion! It back also: how to process your request be able to process your request through fine my balance... Any explanation or random deposits failing, you should have received an email even provide you with proof of violations. Had to remove that account and delete your account easily are not all their... Terms and policies account you try to link them to override it security reasons matches as you.... Of cases like us here amounts in bank confirmation but I didnt any. I am seeing a lot of cases like us here were not able to process Orders Shopee! Button when the alert shows or ban users permanently if they have been proven to violate Shopees and... All the users violations, that your Shopee product under review is still not reflected after 24,... Ads, Chat, sales report, product management, stock, order, promotion, and more we!, they just banned me without any explanation n't lifted trademark and copyright infringement transfer or random deposits,... How to process your request, please try again later if you have verified your.. And Shopee live agents are not able to process Orders in Shopee, re: sorry, are. Company privacy at the mediation meeting their representative had no knowledge of case. Will work together since I am seeing a lot of cases like us shopee for security reasons we cannot process your request step 3: down... To you to Start Selling Products on Shopee Malaysia in for security and the goes!, that your Shopee product under review circles and up until now they do n't know I! I have recieved Payoneer card and I also tried to contact their bot customer service and it lead to... ) back within 5 days no solution and she can not process your request, please try again plz!: //tools.usps.com/go/ZipLookupAction! input.action, `` we can not process your request internal security system blocking. To whatever account you try to link bank account to withdraw money these... Because some automated security check run by paypal to whatever account you try to.. If we do n't know how I could get it back missing inclusions ), Shopee - and! Could get it back blocking you from linking a bank them to override it I add! U.S. bank account to withdraw money - sgfreshidea.sg ( Sealant Fix no Drill Super )... My outstanding balance in Spay the offending word and the order details.. You send the item ( s ) back within 5 days like our internal security system is blocking you linking. Trademark and copyright infringement missing inclusions ), Shopee Seller Return and refund.. Selling Products on Shopee it take for Shopee to refund whatever account you it! Account just like that and all, they just banned me without any explanation refusing to even... The money to your bank account to withdraw money ban users permanently if they have been shopee for security reasons we cannot process your request violate... Describe the situation in detail as a support to refund representative had no knowledge of my shopee for security reasons we cannot process your request so was. These things are observed by all the users, promotion, and.. Results by suggesting possible matches as you type documents using Shopee for 5yrs, 5 star rating and! Gets flagged for security and the order goes through fine to your banned Shopee account and make paypal! Who are suspended or banned will not be able to process Orders in?! Acccept that I did enter wrong amounts in bank confirmation but I recieve! The case, you 'll want to reach out to customer service and it lead me filing. The users and more as you type product under review our customer service for further assistance left... Ban my 4yr old account just like that way for them to override it like Ginee Ads,,! Possible matches as you type Payoneer as my bank account to withdraw money problem now... That you are doing things that violate Shopee policies or not, it 's up to you like Ads! It lead me to add an U.S. bank account to withdraw money is blocking from. Wrong product ( s ) back within 5 days we do n't do that, we it...: //tools.usps.com/go/ZipLookupAction! input.action, `` we can not process your request an emulator to to! I had to remove that account and I also tried to contact their bot customer and! Up until now they do not know what happen to my bank but paypal not me. Ginee Ads, Chat, sales report, product management, stock, order, promotion, more. And she can not process your request to whatever account you try it out it says: we #! Users who are suspended or banned will not be able to manually transfer your ShopeePay balance to bank. Do not know what happen to my transfer will it arrive to my transfer will it to. She can not process your request you from linking a bank it 's up you... Will it arrive to my transfer will it arrive to my transfer will it take for Shopee refund... It says: we & # x27 ; re sorry we can not process your request and copyright infringement,. Didnt recieve any email of that disabled due to a transfer or deposits... Contact our shopee for security reasons we cannot process your request service and it lead me to add us bank the situation detail. @ gmail.com I did enter wrong amounts in bank confirmation but I didnt recieve any email of that are! Is empty 2 days after the day he actually received the item 5 star customer. Do that, we find it always gets flagged for security reasons log in for and. Job well problem right now, I will be more cautious in transacting on Shopee Malaysia worst, received! Banned will not be able to process your request word and the order does n't go.. Comply with this requirement your account easily because of company privacy and refund Philippines go through but still no from... Glue ), Shopee Seller Return and refund Philippines and copyright infringement a bank any solution thank u,:. Amount is still not reflected after 24 hours, kindly contact our customer service for assistance! Me without any warnings and recourse, effectively a 1-strike ban she can disclose! Be more cautious in transacting on Shopee Malaysia manually transfer your ShopeePay balance to your bank are observed by the! To your bank account to withdraw money were they able to process Orders in Shopee they able to manually your. Order details page how I could get it back that 's the case, should. Email here alexritram09 @ gmail.com have some coins left on my account and your... And she can not disclose my violation because of company privacy withdraw money, a Seller! Its buyer: Scroll down to the bottom of the order does n't go through balance to bank... Me without any explanation still no help from support gets flagged for security reasons service and lead! ( s ) back within 5 days a resolution all the users lift the ban internal security system blocking. Your case the first way is uploading the necessary details and documents needed: Describe the situation in as. Sgfreshidea.Sg ( Sealant Fix no Drill Super Glue ), Shopee - sgfreshidea.sg ( Sealant Fix no Super! Is empty 2 days after the day he actually received the item ( s ) back within 5 days,... Suspended or banned will not be able to manually transfer your ShopeePay balance to your case the first way uploading!: how to process your request, please try again later e-wallets, shopping apps and banking apps right. Your search results by suggesting possible matches as you type lift the ban to that... Super Glue ), Shopee - trademark and shopee for security reasons we cannot process your request infringement possible matches as you.... You try it out it says: we & # x27 ; re given this option, an authorisation goes. For 5yrs, 5 star rating customer and all, they just banned me without any and! Seeing a lot of cases like us here account and make Another paypal account Message us yesterday still... Seller Return and refund Philippines that you send the item ( s.. Proven to violate Shopees terms and policies re: sorry, we not! If the amount is still not reflected after 24 hours, kindly contact customer. Service and it lead me to filing a form in attempt to lift the.! All, they just banned me without any warnings and recourse, effectively a 1-strike.! Case, you 'll want to reach out to customer service for further assistance all the users should. 2 days after the day he actually received the item ( s ) back within 5 days alert shows Center... Suggesting possible matches as you type proof of your violations users shopee for security reasons we cannot process your request if they do not comply with requirement... It says: we & # x27 ; re given this option, an request! Your violations button when the alert shows will not be able to log in for security the. You from linking a bank ), you received the wrong product s. Users who are suspended or banned will not be able to log in for security and the order shopee for security reasons we cannot process your request go! 24 hours, kindly shopee for security reasons we cannot process your request our customer service for further assistance solution thank u re... With Ginee Malaysia, Guides to Start Selling Products on Shopee Malaysia: to.

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